If you're anything like us, you wouldn't let just anyone into your home to care for your beloved family member. You want to know that your pet is in loving, knowledgeable hands and that your belongings are safe. For that, you can count on us. You don't just have to take our word for it — we are happy to provide you with a list of references. In addition, we'll bring a copy of our most recent background check to our meet & greet, and you can also check our status on PSI's website.
Bonding & Insurance
Accidents do happen, and even the most responsible people sometimes make mistakes. We believe in being prepared and covering all the bases. As highlighted on our FAQ page, we are bonded and insured, so you can be sure that your pets and your home are adequately covered while under our care.
In 2014, An completed Pet Sitters International's Certification Exam with a score of 98%. PSI's Certification Program is an in-depth educational coursework tailored exclusively to pet sitters. The coursework was developed with input from the most knowledgeable professionals in the pet-care industry. When you hire a CPPS (Certified Professional Pet Sitter), you get someone with the knowledge and skills necessary for providing superior in-home pet care.
Online customer portal
We use a software program specifically designed for pet sitters. When you first become our customer, we set up an account for you and your pets. You can view and update all pertinent information, invoices, payments, and request a new booking. But that's not all! After each visit is completed you will receive an email with GPS check-in and check-out location and time, notes about our time with your pet, and often a photo.
The bottom line
We take pride in our work and believe in going the extra mile. We are committed to quality over quantity. We don't stretch ourselves too thin and don't rush through visits. We believe your pets' mental wellbeing is just as important as their physical needs, so we take that extra time to cuddle with them, sit with them, play with them and brush their fur. We've even been known to sing "Soft Kitty" to shy kitties who hide under the bed. Believe it or not, it makes a difference. We want to be that difference.
I highly, unreservedly recommend An and Jeff for pet care. They are true professionals, do what they say they will do, and genuinely care about your animal's well being.
Overall, they do an awesome job in every respect and we couldn't be more pleased with them. They have taken care of our pets on several occasions, once for a couple of weeks, and they give us way more than we expect.